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Shipping & Delivery Guide

At Medialogic Dubai, we aim to ensure a smooth and timely delivery process for all orders. Please review the delivery details below for different product categories.

1. Software Products

  • Delivery Method: Via email only (digital license & activation instructions).

  • Processing Time: Within 3 working days from the date of purchase.

  • How You’ll Receive It:

    • You will receive an email from operations@medialogicdubai.com [Or related sales person] containing your license key and activation details.

    • Please check your spam/junk folder if you haven’t received the email within the specified time.

2. Hardware Products

  • Delivery Method: Courier delivery.

  • Processing Time: Depends on stock availability and courier service.

  • Tracking Information:

    • Our sales team will send your tracking ID to your registered email once the order has been shipped.

    • Delivery timelines depend on the courier company and your location.

3. Trials & Free Licenses

  • Due to a high volume of requests, processing time for trial and free license requests is not displayed.

  • Our team processes these on a first-come, first-served basis.

  • You will receive an email once your trial or free license is ready.

Note: